Carwiz
New B2B platform for car agencies
UX design
Carwiz – Car index with a smart AI filter
Overview
Carwiz is a smart revolution for second hand cars. In this project I focused on the platform used by car agencies to advertise their cars
The Problem
There is no perfect synchronization between the cars on Carwiz and the real stock within the agencies
Hi! Let’s get acquainted
As a part of this project, I talked with the target audience – car agencies’ employees to understand their needs from this platform
Kobi Ashcenazi
Inventory manager
Manages the inventory via desktop
Dvir Dahan
Salesman in big car agency Manages his entire workflow via his phone
Moshe Amsalem
Having a hard time with technology and complex programs
What I found out
Users are not updating their stock because the inaccessibility of the program makes it hard to find a specific car
The users are not tech-savvy, so I need to create a simple and clear user experience
Users will be happy to come back to an interface with a friendly personal attitude
The new platform
I created user-friendly interface with easily accessible actions
The addition of personal attitude within the interface helped motivate users to update their inventory on a daily basis
Before and after